FAQ

Custom Packaging Help Center

Answers for buyers preparing a custom box quote, artwork files, samples, or bulk packaging order.

What details should I send for a quote?

Send box style, dimensions, material, quantity, printing needs, artwork status, destination country, and deadline.

Can you make custom sizes?

Yes. We build boxes around product dimensions, insert requirements, shipping method, and retail presentation goals.

How do I contact PacksFactory?

Use the Contact page, email hsz228@gmail.com, or message WhatsApp +86 177 2151 9382.